Office Manager

Role: Office Manager

Location: Bakersfield CA

Rate: $65000 $72000

Shift Work Days: Monday Friday

Responsibilities:

The O ce Manager will oversee the daily operations of the front desk ensuring high levels of customer service managing front o ce sta and building maintenance. Additionally this role will work alongside neighboring departments and include Human Resources and some billing/collection duties as needed. The ideal candidate will have strong leadership skills excellent communication abilities and a background in Human Resources.

Key Responsibilities:

O ce Management:

• Work at and ensure the daily operations of the front o ce and reception desk.
• Ensure e cient and courteous handling of customer and vendor checkins and checkouts.
• Address guest complaints and concerns promptly and e ectively.
• Maintain high standards of customer service and hospitality.
• Manage incoming and outgoing mail deliveries inperson appointments walkins and conference room cleanliness/readiness

Administrative Duties:

• Oversee front o ce sta building maintenance Human Resources department.
• Work alongside other internal departments.
• Ensure proper maintenance and functioning of front o ce equipment and systems.
• Maintain cleanliness and organized o ce and desk spaces for front reception and common areas including front o ce policies procedures and service standards.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Must be up to date on CA HR Laws.

Customer Relations:

• Build and maintain strong relationships with guests to encourage repeat business.
• Handle VIP guests special requests and unique situations with professionalism.
• Gather feedback from guests and sta to improve front o ce services.

Quali cations:

• Proven experience as a Front O ce Manager or similar role in the relatable industry minimum 5 years required.
• Experience in management and customer service required
• Excellent leadership organizational and communication skills.
• Knowledge of HR California laws.
• Financial acumen with experience in P&L and QuickBooks.
• Pro cient in front o ce management software and Microsoft O ce Suite.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Exceptional customer service and interpersonal skills.
• Bilingual (Spanish) is preferred but not required.

Working Conditions:

• Fulltime salaried position with full bene ts.
• Requires managing a dynamic and fastpaced environment.

office management,communication,Interpersonal Skills,organizational,Office Suites