Customer Service and Sales Support Representative
Posted on :
05-08-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-08-2024
Job Description
This is a remote position.
Customer Service and Sales Support Representative (Night Shift US Client)
- Fulltime 40 hours per week
- Offer is at PHP 35000 take home monthly pay
- Monday to Friday from 11:00 PM to 7:00 AM Philippine Time
About Remote Workmate:
We accelerate your success with our simple direct and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities we re able to guide you throughout your jobseeking journey. We value your time talent and skills to bring out your potential.
We guarantee you fair pay for work done and bring multiple opportunities your way.
About the Client:
Our client based in the United States owns an automobile parts that operates online. He is currently looking for an experienced and motivated Customer Service and Sales Support Representative.
About the Role:
- Provide customer service via phone for order related issues such as returns exchanges refunds shipping inquiries etc.
- Take phone orders over the phone and enter orders in the system.
- Provide customer support to find the correct product and provide support related to our product installations etc.
- Other supportive customer service and sales related tasks such as replying to customer emails processing shipping labels etc.
Requirements
- Minimum of 2 years in a similar or equivalent role in order processing or fulfillment
- Strong customer service orientation (Phone calls Email and Chat)
- Great English communication skills both verbal and written
- Highly organized and with great attention to detail
- Technology savvy able to navigate new systems/platforms easily
- Experience with Amazon seller and Shopify (order fulfillment) or at least familiar with those platforms
- Being in the auto parts industry specifically wheel and tire related a car enthusiast or mechanical background is a plus.
- Trustworthy and passionate
- MS Excel skill highly preferred
To apply please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills youre most proud of and why youre the ideal candidate for this job.
Note: Only applications made through the link above will be entertained.
If you are encountering issues in attaching the documents to your job application please send the files directly to and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID)
HomeBased Requirements:
- Fast and reliable wired internet connection of not less than 10 MBPS
- Quiet private home office free from noise background or distractions
- Updated computer (desktop or laptop) excellent quality headset with microphone and a working webcam
If you are looking for an exciting role without the hassle of the daily commute then this job is perfect for you!
Minimum of 2 years in a similar or equivalent role in order processing or fulfillment Strong customer service orientation (Phone calls, Email, and Chat) Great English communication skills both verbal and written Highly organized and with great attention to detail Technology savvy - able to navigate new systems/platforms easily Experience with Amazon seller and Shopify (order fulfillment) or at least familiar with those platforms Being in the auto parts industry, specifically wheel and tire related, a car enthusiast or mechanical background is a plus. Trustworthy and passionate MS Excel skill highly preferred To apply, please click the link below: Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this job. Note: Only applications made through the link above will be entertained. If you are encountering issues in attaching the documents to your job application, please send the files directly to and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID) Home-Based Requirements: Fast and reliable wired internet connection of not less than 10 MBPS Quiet, private home office free from noise background or distractions Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
Employment Type
Full Time
Key Skills
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