Technical Lead - Microsoft Dynamic 365
Posted on :
04-08-2024
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1 Vacancy
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Job Description
- Lead the Application Support Team.
- Providing technical expertise (development and administration) in the Microsoft Dynamics 365 Finance & Operations ERP platform and other business applications.
- Manage security roles and authorization of users.
- Responsible for Case Management to triage issues, conduct troubleshooting, assist end-users with functional questions, provide break-fix resolution.
- Maintain system through test and deployment of patches and hotfixes.
- Analyze Microsoft enhancements and updates to Dynamics, assessing impact to implementation and developing action plans to apply enhancements and eliminate issues.
- Manage and report on metrics related to the operations, performance, and availability of Dynamics365 F&O
- Manage non-production environments with configuration and data synchronization, automated backups, and decommissioning of environments no longer in use.
- Proactively identify improvement or optimization opportunities based on best practices.
Employment Type
Full-time
Department / Functional Area
Software Development / Application Development (IT Software)
Key Skills
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