Deliver work packages within a related project scope in time and cost effective manner to achieve the intended business results under the lead of the Project Manager (Business Transformation Lead).
Gather business requirement and analyze them to formulate effective action plans and conduct value-added communications.
Participate effectively in CB digital transformation journey.
Design and implement solutions to solve business problems.
Apply lean principles and process improvement methodologies (Six Sigma, Process re-engineering, Business Analysis, Agility, and Design Thinking) on business processes to optimize the processes and achieve high level of customer satisfaction.
Preform data collection, preparation, and analysis to evaluate situation and generate solutions following data driven decision making approach.
Support the innovation direction by generating and suggesting innovative ideas/initiatives based on comprehensive analysis, benchmarking, and transformation techniques to change the business.
Support the managing of change by enabling smooth transformation, increase employee adaptation and usage, and act as an example for transformation culture.
Perform required testing to deliver validated and verified solutions followed by post implementation support.
Participate in achieving realization of the intended benefits to ensure reaching steady state.
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