IT System Support Specialist

Our client is looking for a IT System Support Specialist

Title : IT System Support Specialist
Location : Sacramento CA
Type : Contract Onsite

The client is hiring whose primary duties will be to receive review track troubleshoot and resolve trouble reports related to system/application related requests.

This role will require:

Strong customer service skills

Knowledge of Active Directory or other identity management system

Attention to detail

Ability to work with rapidly changing priorities

Experience with troubleshooting Windows systems

Good verbal and writing skills for customer interaction and documentation

Good problem isolation skills and a broad general knowledge of IT systems

The ability to shift topics rapidly

Working knowledge of Jira for the placing and tracking of calls.

The use of Adaxes and MECM for supporting customer systems and account management

A working knowledge of the of M365

Be familiar with concepts of enterprise level applications

Familiarity with WAN architecture at a higher level

Feel free to reach Anita at

WINDOWS,JIRA