PSEO - High Level Tech Support
PSEO - High Level Tech Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Position: HighLevel Support Agent
Rate: $1200 AUD/month
Schedule: 40 hours per week; Full time
Shift: EVENING SHIFT
About Us:
Job Summary:
Key Responsibilities:
- Conduct onboarding calls to welcome new clients and set them up for success
- Provide exceptional support and training to clients ensuring they understand and can utilize our services effectively
- Customize workflows to optimize client efficiency and satisfaction
- Set up and manage Mailgun and Twilio configurations for clients
- Handle minor API and webhooks tasks using Zapier
- Collaborate with the team to identify and resolve client issues promptly
- Maintain a proactive approach to problemsolving with a keen eye for detail
Qualifications:
- Fluent in English with excellent communication skills
- Proven experience in handling onboarding calls and delivering highquality support and training to clients
- Strong expertise in workflow customization for improved efficiency
- Familiarity with Mailgun and Twilio setup and management
- Experience with Zapier including minor API and webhooks tasks
- Proactive problemsolver with a keen eye for detail and a passion for client satisfaction
Requirements
- Zapier
- MailGun
- Twilio
Benefits
- PERMANENT work from home
- HMO on your first year of tenure
- Fun and engaging culture
- Full management support
- Competitive monthly/hourly rate
zapier, twilio, mailgun
Employment Type
Full Time
