Business Insights Analyst

Job description

The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Cargo Business Optimization Team in Doha as a Senior Business Insights Analyst

Join the QR Cargo family and leave a mark as part of the Cargo Business Optimization Team.

About you

As a Senior Business Insights Analyst, you will be responsible to review and analyse a broad spectrum of business and market data, as well as create and manage ongoing reports and visualisations to help stakeholders make data-informed decisions to deliver on revenue targets and objectives.

As a Senior Business Insights Analyst, your responsibilities will be the following;
• Gather, analyse and report to the Management a broad spectrum of Cargo data and information at different granular levels (e.g., Origin and Distribution (O&D), customer segment, etc.) and different measures (i.e., revenue, yield, chargeable weight, capacity, load factors, etc.).
• Build and maintain a deep understanding of competitive landscape, collaborating with relevant stakeholders including RM, NP, Global Sales to identify and evaluate the challenges and opportunities QR Cargo face across different areas of the business, and the unique position, weaknesses and strengths of QR Cargo.
• Generate and present information and findings in commercial meetings, and be able to provide answers related to revenue development, business performance, competitors' performance and market trends.
• Build regular reports, visualisations (i.e., dashboards) and documentations to ensure those are up-to-date, error-free and accessible to relevant users.
• Assist line manager in duties related to managing forecast process including managing data requirements and gathering input from key stakeholders.
• Build relationships with mid-management stakeholders to understand and provide guidance around data and reporting requirements, to deliver those where applicable.
• Promote a culture of data-driven decisions across QR Cargo by monitoring usage of reports and visualisations, and communicate the value of data and insights across the network.
• Keep up-to-date with industry best practices and development in the area of market and business insights, and embed learnings into QR Cargo processes.
• Develop tools and processes for enhancing data analysis and insights best practices in QR Cargo.
• Participate in shaping and executing the data and insights strategy for the Profitability department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.