Car Park Cashier

3 months contract with an East London based Local Authority.

Job Summary:

To maintain proper equipment handling and cashiering duties and assist customers.

Ensuring that they are carried out in line with legal and client requirements and adhering to LBN s policies and procedures.

Proactively dealing with customer requests car park devices and client requests resource planning to ensure optimal service delivery.

Key Duties/Accountabilities:

Daytoday tasks to ensure that the appropriate charge is explained to all customers and recording procedures are followed in detail and with accuracy

To ensure the accurate reconciliation of cash and tickets and comply with procedures in recording on the Cashier Shift Report.

To comply with procedures in recording of lost tickets authorised controlled exits pass card rejections barrier raises etc.

To carry out minor & basic repairs and first line maintenance on access control equipment.

To check and request consumables to ensure the smooth operation of the car park.

To report any faults or maintenance requirements to the onduty supervisor.

To act diplomatically in all discussions with tenants/contractors/visitors and customers to the car park.

Ensure correct input and recording of all transactions and daily reports.

To be thoroughly familiar and comply with the Council s Health and Safety policy and procedures.

Ensure that routine patrols are carried out and to actively participate in these.

Reporting of any defects around the car park to the duty supervisor.

To carry out any other reasonable duties as requested by the supervisor and/or the car park Team Leader.

Always maintain the highest standard of personal hygiene and appearance ensuring uniform (which is provided) is clean and smart in appearance when on duty.

Communicate in a professional and courteous manner when dealing with members of the general public.

Complete any relevant documentation in accordance with Council Policies and Procedures for example annual leave requests.

Be aware of general and other changes that may affect the operation of the car park.

Undertake any other duties consistent with the nature and grade of the post as necessary or as requested.

Essential Experience Required:

Past experience working in a car park environment would be desirable although not essential as full training will be provided.

The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of the car park.

Additional information to note:

Willingness and ability to work occasional evenings overnight and weekends to maintain service delivery.

Some of the duties undertaken by this post may/will require the post holder to have a full current driving licence and be willing to drive a Council vehicle after completing a Council driving test.

This post is subject to a standard/enhanced DBS check.

This post is exempt from The Rehabilitation of Offenders Act (1974).

The closing date for this position is Friday 09/08/2024.