TeleSales Executive

TeleSales Executive

Overview:

Key Responsibilities:

• Conducting outbound calls to potential customers to present products or services
• Understanding customer needs and requirements to provide appropriate solutions
• Building and maintaining a pipeline of prospects for future sales opportunities
• Following up on leads and closing sales
• Meeting or exceeding sales targets
• Maintaining a high level of knowledge about the companys products or services
• Managing and documenting customer interactions in the CRM system
• Handling customer objections and resolving concerns effectively
• Collaborating with the sales team to ensure customer satisfaction
• Adhering to all company policies procedures and business ethics codes

Required Qualifications:

• Prior experience in telesales or a similar role
• Demonstrated ability to meet and exceed sales targets
• Excellent verbal and written communication skills
• Strong negotiation and persuasion abilities
• Proven track record of building and maintaining customer relationships
• Familiarity with CRM software and sales processes
• Ability to work well in a fastpaced dynamic environment
• Good time management and organizational skills
• High school diploma or equivalent; Bachelors degree is a plus
• Knowledge of sales techniques and strategies

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