Client Relationship Manger

Freshers with excellent communication skills can apply.

Overview:

Key Responsibilities:

• Build and maintain strong longlasting client relationships
• Develop a trusted advisor relationship with key accounts customer stakeholders and executive sponsors
• Resolve client queries and issues in a timely and effective manner
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of solutions according to customer needs and objectives
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
• Identify and develop new business with existing clients
• Create and maintain comprehensive project plans
• Work closely with crossfunctional teams to ensure client satisfaction
• Stay informed about industry trends and best practices
• Conduct business reviews to ensure clients are satisfied with their products and services
• Keep records of client transactions

Required Qualifications:

• Bachelor s degree in Business Administration Marketing or a related field
• Demonstrated ability to communicate present and influence credibly and effectively at all levels
• Delivering clientfocused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening negotiation and presentation abilities
• Strong verbal and written communication skills
• Experience with CRM software and MS Office suite
• Ability to prioritize among competing tasks
• Strong understanding of company products or services and knowledge of enterprise software solutions
• Ability to work effectively in a team environment and build relationships across the organization
• Problemsolving and conflict resolution skills
• Flexibility to work in a fastpaced and dynamic work environment
• Managing large accounts or clients

sales,client management,project management,client-focused,communication skills,marketing,client relationship management,conflict resolution,crm software,ms office suite,account management,business administration,problem-solving,negotiation,communication