Senior Application Operation EngineerVOIS

• Application Management:
  • Monitor and maintain the health of enterprise applications, ensuring optimal performance and availability.
  • Manage application configurations, deployments, and upgrades.
  • Develop and maintain documentation for application configurations, procedures, and operations.
• Incident and Problem Management:
  • Act as the primary point of contact for application-related incidents and issues.
  • Troubleshoot and resolve complex application problems, working closely with development, infrastructure, and other support teams.
  • Conduct root cause analysis and implement solutions to prevent recurrence of issues.

Performance Monitoring and Optimization:

• • Implement and manage monitoring tools to proactively identify and resolve application performance issues.
  • Analyze performance metrics and trends to recommend optimizations and improvements.
  • Collaborate with development teams to optimize application performance and scalability
• Automation and Scripting:
  • Develop and maintain scripts and automation tools to streamline application operations and reduce manual efforts.
  • Implement automated deployment and monitoring solutions.
• Security and Compliance:
  • Ensure applications are secure and comply with industry standards and regulatory requirements.
  • Perform regular security assessments and audits of applications.
  • Implement and manage application access controls and security configurations.
• Collaboration and Communication:
  • Work closely with cross-functional teams including development, QA, infrastructure, and business stakeholders.
  • Provide technical guidance and mentoring to junior support engineers.
  • Communicate effectively with stakeholders to provide updates on application status, issues, and resolutions.