Urgently Hiring Call Center Banker-Specialist-1st and 2nd Shift
Posted on :
30-07-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
1Year
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-07-2024
Job Description
This role is responsible for connecting clients with the breadth of solutions that this bank offers to help achieve their financial goals in a virtual environment. Advanced Client Solutions Specialists balance service requests and sales opportunities are experts on financial solutions probe to understand life and financial goals and pair new solutions and services to meet client needs.
Start Date: October 7 2024
1st Shift Training
1st and 2nd Shifts Available After Training
Locations: Belfast ME and Brunswick ME and South Portlnd ME
An Advanced Client Solutions Specialist (responsibilities)
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products services and solutions to meet those needs
Responds to customer inquiries and concerns creating customized solutions
Sells and fulfills banking products (examples: checking & savings accounts credit cards CDs IRAs loans)
Identifies client needs for Specialist (licensed) sales functions and refer to partners (Merrill Lending & Small Business)
Quotes rates terms and programs for banking solutions
Manages risk in every business product and service transaction leveraging available tools
Skills Used in this Role:
Relationship building
Consumer products and solutions
Telephone sales
Referral Sales
Transitioning client conversations
Customer focus
Customer service
Building rapport
Establishing Trust
Active Listening
Overcoming objections
Gaining agreement
Multitasking
Oral communication
Problem solving
Requirements
Required skills:
Displays passion commitment and drive to deliver an experience that improves our clients financial lives
Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language building rapport and showing empathy
Is curious has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
Enjoys ongoing change and learning new technology/processes
Has an intermediate level of proficiency with computers
Desired skills (that may result in a higher than average starting salary)
Experience in financial services
Experience in sales crossselling upselling or referring products
Experience working in an inbound or outbound contact center (phone chat and or video)
Experience working as a Personal Banker managing high client volume
One year of sales experience with cross-selling, upselling or referring products Intermediate level of proficiency with computers Excellent Communication skills - Both verbal and Written Enjoys ongoing change and learning new technology/processes Intermediate level of proficiency with computers
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
