Service Manager

Purely Automotive Recruitment Ltd are proudly offering an excellent opportunity for a Service Manager to join our client and their team based in Cork Ireland.

You will need to be an outstanding Service Department Leader who will already has achieved exceptional performance in your current role as either a Service Controller or Service Manager. To be successful you will need to be financially astute proactive and have a proven track record of achieving results through effective team working. You will undoubtedly be an experienced people manager with a passion for building excellent customer satisfaction whilst driving forward profitable business expansion. The successful candidate will be able to enhance the current team by providing support coaching and motivation to them. In addition you will demonstrate excellent communication skills at all levels combined with an eye for detail and a strong entrepreneurial spirit.

Requirements

Duties and Responsibilities include:

Managing the Service Operations ensuring that it meets all dealer and manufacturer standards operational targets KPI parameters and the company business plans

Implementing the standards and procedures of the group to consistently deliver high quality levels of customer satisfaction

Accurate and timely warranty submissions that comply with all manufacturer processes and policies

Ensuring a fully embedded process is in place for VHC and EVHC (Personal Video)

Ensuring workshop WIP and debt are in line with budget stipulations

Full compliance with H&S regulations COSHH E.P.A. Regulations and the ISO 9002 Quality Manual

For this highprofile role the successful candidate will be/have:

Currently employed as a Service Manager preferably within a main franchised dealership

A proven track record in achieving volume profit efficiencies and the highest levels of customer service standards

Confident selfmotivated and disciplined in all areas of business management with strong people management team building and motivational skills.

Experience of automotive brands (desirable)

Computer literate and comfortable with webbased computer applications

A clean full EU / UK Driving Licence is required.

Benefits

Our client is the largest privately owned dealer group in Ireland representing a wide number of prestige and premium vehicle brands together with a large used car supermarket portfolio. The company provides a fantastic working environment. Our client is committed to Developing Talent and Building Careers. They will also recognise and reward your hard work loyalty and achievements. As well as highly competitive salary and bonus you will receive a company car plus other benefits and relocation costs to Ireland if applicable.

To apply please follow the link on this page or contact Jason Shenton at Purely Automotive Recruitment for a confidential discussion.

Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider operating across the UK and Ireland.