Resource Manager
Posted on :
22-11-2024
Employer Active
1 Vacancy
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Job Description
EY – Senior Associate– Experience Management
As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes, and protocols
The opportunity
We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.
Overview
The Resource Deployment Assistant (RDA) is an important support role to Service Line Resource Deployment teams and the wider UK&I Resource Deployment network.
The role provides an end to end administrative support both to the Resource Deployment team and to the business with a focus around Retain administration, reporting and matching supply with demand, where required.
This role is supervised by the SL Resource Deployment team and may work with several individuals on a day to day basis including some limited client facing contact with the business.
Key Responsibilities
- Data, analytics & projects
- Produce weekly SL Resource Deployment summary from EY Advance
- Weekly performance comparison of the service line with the forecast and actuals. Further research on producing summary of root causes of performance impacted areas.
- Follow up of Retain variances, driving greater retain compliance and escalating issues to Resource Deployment Lead
- Support the holiday management process by reviewing the Holiday Balance Dashboard and escalating instances of particularly high or over-planned holiday balances
- Utilise the CoE Analytics team for all ad hoc reporting requests
- Supply Management
- Contribute to the chargeable hours and utilisation targets of the UK&I function – validating bookings ensuring that Retain is updated, dealing with booking errors and escalating capacity;
- Highlight issues with resource bookings, undertake basic conflict resolution and record changes for review by Resource Deployment team;
- Share capacity across the Resourcing network to maximise utilisation potential for the function; and
- Coordinate the stock count process (where applicable), escalating to the RDC onshore where necessary.
- Demand Management
- Weekly validation of Retain non-confirmed bookings and de-tags, highlighting issues to SL Resource Deployment team;
- Resource supply with demand where required particularly at junior levels;
- Attend Resourcing and Operations meetings to ensure resourcing actions are accurately updated onto Retain; and
- Roll forward and maintain the Continuous Audit Planning tracker (CAP) where applicable.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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