Executive Support Officer

1 year contract with a Local Authority

Job Summary:

Provide a responsive high quality professional and timely executive support to allocated divisional directors as directed to provide an efficient and effective Executive Support Service.

Contribute to the development and maintenance of efficient costeffective systems and processes for Executive Support meeting the requirements of service level agreements in all areas of the postholder s responsibility.

Assist the Senior Executive Support Officer and Executive Support Team Leader in resolving issues/ enquiries/ complaints in areas of the postholder s responsibility.

Key Duties/Accountabilities

Provide comprehensive administrative and effective secretarial support services to Divisional Directors and cover the Senior Executive Support Officer when required.

Make the best use of appropriate ICT systems to facilitate the effective execution of the team s duties and responsibilities and assist in training the team to ensure effective use of IT systems across the service.

Implement effective secretarial and administrative processes continuously assessing new ways of working and contributing to the development and enhancement of Executive Support services.

Compile collate and distribute management data for the purposes of regular and adhoc reporting on all areas of client services business.

Deal with Directors incoming/outgoing telephone calls correspondence and emails using judgement and experience to decide which need personal attention redirecting or dealing with the remainder as appropriate.

Deal with routine correspondence on behalf of members of the divisional leadership teams.

Draft correspondence on behalf of members of the divisional leadership teams using appropriate discretion and judgement to the content.

Essential Experience Required:

Experience of providing an efficient and effective Executive Support Service is essential.

Experience of providing comprehensive administrative and effective secretarial support services is essential.

Essential Qualification Required:

A good general standard of education written and good verbal skills is essential.

Additional information to note:

Working hours: 35 hours per week.

This role is hybrid with a mixture of working in stateoftheart awardwinning town hall and some home working.

The closing date for this position is 30^th July 2024.