Customer Advisor in Portugal Norwegian Speaker

Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey.

Your responsibilities and impact working as a Customer Advisor will be:

• Ensuring excellent customer satisfaction by addressing inquiries resolving issues and providing technical assistance in an appropriate and friendly manner.

• Managing and responding to customer requests through phone and email.

• Meet and exceed customer service quality and productivity goals as well as compliance regulations.

• Build meaningful relationship addressing customer inquiries with politeness warmth and professionalism.

Skills qualifications and interests you need to succeed in this role:

• A nativelevel proficiency in Norwegian and a minimum B2 level of English

• A valid Portuguese work permit/a nationality that allows you to work in an EUcountry

• Living in or willing to relocate to Lisbon for an international career and life experience looking for a longerterm job in Portugal

• Motivation and commitment to give excellent customer service

• Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you

• Working hours: full time (40h/week) Monday Sunday 8:0017:00

• 17079€/year plus performance bonus starting from the 4th month in the company

• Depending on the project you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal

• Health insurance after 6 months

• 22 vacation days per year

• Paid professional training

• Employee discounts

• Fun and engaging companywide initiatives

• Excellent work culture

For international candidates:

• Reimbursement of your initial flight expenses after 3 months (up to 200€)

• Up to 360 € for accommodation/ months for first 3 months

• Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:
Your future company is a global leader in the BPO industry. With 170000 employees across the globe you will be member of a team behind the best experiences for 750 of the world’s leading and digitalfirst brands. The innovative solutions technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon

• A colorful city view and a rich cultural history

• Pros of living in a European capital on a budget

• Delicious Portuguese cuisine and famous cafe culture

• Friendly people good vibes and a happygolucky urban life

• Warm climate all year and a sunny beach life next to the Atlantic

• A large Englishspeaking local community and international environment