Fundrasing Support Agent

Join our team to support our nonprofit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are selfmotivated and thrive in a dynamic environment this is the perfect role for you. Fundraising service agents work for our clients provide phonebased support to receive donations document accounts and sometimes make transfers. We believe that customer success is at the heart of our growth. If youre eager to join a remote team that values innovation customercentricity and commitment to excellence apply now and embark on an exciting customer success journey with us!

Requirements

• Personal Computer (Mac computers may not be accepted by some clients)
  
• High Speed Internet
  
• Phone Service with a smart phone
  
• Valid photo ID
  
• Secluded space in your home away from noise such as children pets construction or other background noises.
  
• A genuine passion for helping and connecting with people
  
• Outstanding verbal and written communication skills
  
• Ability to multitask and problemsolve in a fastpaced environment
  
• Empathy and patience to handle diverse customer needs
  
• Previous customer service experience is a plus but not required
  

Benefits

• Work remotely from the comfort of your home or preferred location
  
• Competitive compensation with performancebased bonuses
  
• Comprehensive benefits package including healthcare and wellness programs
  
• Extensive training and ongoing professional development opportunities
  
• Collaborative team culture that celebrates your achievements
  
• Flexible hours with 24/7 availability
  
• Set your own schedule
  
• Pay rate of $0.20 to $0.32 per talk minute