USA - Technical Writer I

JOB SUMMARY:
Provides documentation contribution as a member of a multidisciplinary team in the Research and Development division. Develops writes and edits material for the operating system system updates user and installation/configuration manuals and data sheets in print and/or electronic media. Attends meetings related to development of the product. Manages time sensitive projects ensuring adherence to technical documentation processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned:
Writes and edits technical documents in compliance with quality system and regulatory requirements.
Arranges the material to promote ease of use and fast access to needed information.
Looks for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety.
Harmonizes technical communication deliverables with product branding and messaging.
Researches existing procedures and interviews Subject Matter Experts (SMEs) to acquire source data and determine documentation requirements.
Translates engineering data into procedures and instructions suitable for use by the intended users.
Publishes final document in a DITA Adobe and Word desktop publishing environment.
Supports and participates in documentation validation.
Maintains open communication with subject matter experts (SMEs) Service Marketing Training Engineering and Sustaining Engineering. Provides these teams with feedback and support on technical issues.
Creates and manipulates electronic files for archiving online documentation publishing and printing.
Develops recommends implements and adheres to technical documentation standards communications including templates and style guides.
Coordinates the printing electronic publications and distribution of technical documentation.
Disseminates documents for technical review and serves as collection point for feedback.
Serves on project teams as assigned.
Verifies information in Agile.
Demonstrates ability to manage multiple cross functional projects.
Possesses strong interpersonal skills with ability to promote team interaction and execution to streamline processes and to look at new technologies.
Builds consensus with partners by considering input and promoting trust between various functional areas.
Synthesizes complex information gathered from a variety of sources and disseminates to others.

EDUCATION EXPERIENCE QUALIFICATIONS AND SKILLS:
4 years experience in technical writing / publishing or equivalent experience.
4 years experience utilizing a structured phase gate product development process.
Technical aptitude. Ability to read and interpret engineering source data to include specifications drawings and parts lists.
Experience with Darwin Information Typing Architecture (DITA) and the DITA Open Toolkit
Desktop publishing experience with Adobe products (e.g. Photoshop Indesign Illustrator)
Working knowledge of Microsoft Office
Nice to Have: Experience with Cloudbased Technologies and/or Cloudhosted Products
Required: Experience with Oxygen authoring tool
Nice to Have: Experience with a Source Code Management tool (SourceTree GitHub Bitbucket)


Location: (100% remote allowed or is hybrid work needed If onsite what location) Raleigh preferably. Remote for now but ok to come into office if needed.

Timings : 8AM5PM EST