Optical Assistant

Job Title: Optical Assistant
Salary:per annum
Location: Edinburgh

Are you a friendly and organised individual looking for a parttime role in a vibrant and patientfocused environment Were seeking a dedicated Receptionist for a leading opticians practice in Edinburgh. If you thrive in a customer service setting and have a keen interest in the healthcare industry read on to discover why this opportunity might be perfect for you!

About the Role

As a Receptionist youll be the welcoming face of our practice ensuring a smooth and professional experience for all our patients. Your role will involve managing appointments handling inquiries and supporting the optometry team with administrative tasks. Your excellent communication skills and attention to detail will be crucial in maintaining the high standards our clients expect.

About the Client

Our client is a prestigious and independent opticians practice renowned for its exceptional eye care services and bespoke eyewear collections. With over two decades of experience the practice prides itself on a reputation built on clinical excellence and personalised care. They offer a sophisticated and intimate setting where patients receive topnotch service and expert advice.

Working Hours:

• Parttime position

• Specific hours to be discussed during the interview process

Key Duties:

• Greet and assist patients with a warm and professional demeanour

• Manage and schedule appointments efficiently

• Handle phone and email inquiries

• Maintain accurate patient records

• Support the optometry team with various administrative tasks

• Ensure the reception area is tidy and welcoming

Key Requirements:

• Previous experience in a receptionist or customer service role

• Excellent communication and interpersonal skills

• Strong organisational abilities

• Proficiency with office software and scheduling tools

• A friendly and approachable personality

• Interest or experience in the healthcare or optometry field is a plus

• 25 days holiday Bank holiday
• Standard Company Pension Scheme

Remote Work :

No