Documentation Officer Export

In this position you will play a crucial role in managing and maintaining documentation to ensure flawless shipment processes ultimately driving customer satisfaction and business success. Do you have experience in the shipping industry Are you passionate about organization clarity and accuracy Do you aspire to advance your career with a dynamic forwardthinking organization that boasts an excellent reputation and a strong global presence If so apply now and join tomorrow!

On behalf of our client MARPRO is looking for a Documentation Officer.

The primary mission of the Documentation Officer in the Service Delivery Export Department is to ensure that every shipment is accompanied by accurate and compliant shipping documentation adhering to both legal and Group standards with the ultimate goal of consistently achieving customer satisfaction. Your responsibilities vary from handling documentation queries and amendments coordination and performing of changes after call closure as well as audit documentation risks.

Key duties are the following but not limited to

• Follow up of local customs regulation and declaration
• Coordination of manifest amendments within your scope
• Audit documentation risks and resolve/escalate in a timely manner
• Ensure No Doc No Load Policy
• Collaborating with other departments and manage communication between different teams (service center agencies HO)

Professional Qualifications

• MBO level 4
• Experience within the shipping industry
• Experience within similar roles related to documentationcontainer management
• Effective communication skills (ability to articulate various business scenarios with customers senior business leaders & middle management)
• Demonstration of professional demeanor positive attitude and ability to manage stress through challenging situations

Benefits you can expect

• Attractive remuneration package
• Solid pension with contributions fully covered by the company
• Annual performance bonus subject to personal and company performance
• Collective health insurance with discount on additional packages
• Opportunity to participate in volunteer initiatives
• Access to 3000 learning resources and courses
• Birthday bonus

The recruitment process is handled by MARPRO. For questions please contact us on

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If interested please upload your motivated application and CV by clicking the apply link. You receive a confirmation when you have completed the application process. If you havent received a confirmation email within 10 minutes after applying please check your spam folder. In case you locate it in the spam folder remember to whitelist the domain so you receive invitations to interviews etc.