Clarizen Admin

Description:

**Key Responsibilities: **

1. **System Administration:**

Configure and maintain Clarizen environments to support project and portfolio management processes.

Manage user accounts roles and permissions.

Monitor system performance and troubleshoot issues.

Perform regular system audits and updates.

2. **Configuration and Customization:**

Customize Clarizen settings to meet organizational needs.

Develop and maintain custom workflows dashboards reports and other Clarizen features.

Integrate Clarizen with other business systems (e.g. ERP CRM).

3. **User Support and Training:**

Provide technical support to Clarizen users resolving issues and answering questions.

Develop and deliver training materials and sessions for new and existing users.

Create and maintain documentation related to Clarizen processes and configurations.

4. **Process Improvement:**

Collaborate with project managers and other stakeholders to identify opportunities for process improvements.

Implement best practices for project and portfolio management within Clarizen.

Ensure alignment of Clarizen configuration with business goals and strategies.

5. **Reporting and Analysis:**

Generate regular and adhoc reports to support decisionmaking.

Analyze data to identify trends and insights.

Provide recommendations based on data analysis to improve project performance.

**Qualifications:**

At least 4 years of experience in administering and configuring Clarizen or similar project management software.

Strong understanding of project management principles and methodologies.

Excellent problemsolving skills and attention to detail.

Proficiency in creating reports and dashboards using Clarizen tools.

Experience with integration tools and techniques (e.g. APIs middleware).

Strong communication and interpersonal skills.

Ability to work independently and as part of a team