Guest Relations and Reservations Manager

The statements below reflect the general responsibilities and requirements for the position, but may not describe all the work requirements inherent in the job. It is the responsibility of the employee to comply with Good Laboratory Practices, ISO/IEC 17025 and other state mandated certifications.

Nova Analytic Labs is seeking a highly motivated and qualified scientist to join our cannabis testing laboratory startup, located in Portland, ME.

The testing Nova Analytic Labs will perform is critical to the health and safety of recreational and medicinal cannabis and hemp products. Nova Analytic Labs will provide the highest quality and safety in testing to the community by combining advanced technology and innovative scientific methods.

We are particularly interested in individuals with well-rounded capabilities and an eager appetite to grow and build a successful enterprise. The ideal candidate will possess sound scientific knowledge, management skills, and an eye for continuous improvement. Flexibility and dedication are a must.

The Lab Manager supervises and coordinates activities and workers engaged in tasks associated with all aspects of the laboratory. Also works in the laboratory to assist in requisitioning, sample prep, data analysis, reporting and customer service.

• Responsible for providing day to day supervision over all aspects of the laboratory
  
• Manages all lab and administrative staff
  
• Accessible to testing personnel at all times
  
• Provides orientation, training and performance feedback for staff
  
• Sets standards, policies and guidelines to meet certification standards and efficient management of laboratory
  
• Ensures resolution of errors before results are released to clients or quickly thereafter
  
• Ensures staff, equipment and records are always in compliance with SOPs
  
• Performs supervisory duties such as but not limited to interviewing, hiring, training, intervention, discipline and termination of staff
  
• Continuously seeks out new and better ideas, driving best practices
  
• Ensure samples are received, extracted and resulted in a manner that is compliant with SOPs
  
• Performs any duties delegated by the Lab Director and/or Management
  
• Responsible for maintaining client relations
  
• Ensure turnaround time for samples is always 48 hours
  
• Ensures results are accurate and workflow is properly followed
  

Requirements

• Cannabis laboratory management experience
• Bachelor of Science in a science related degree (Masters or PhD preferred)
  
• 5+ years of combined experience in a high complexity laboratory, environmental laboratory, cannabis laboratory or food testing laboratory and at least two years in management role
  
• Experience with LC/MS, GC/MS and ICP/MS
  

Benefits