Live Chat Officer - Remote Work

Job Description: We are seeking a highly motivated Live Chat Officer to join our team at Snoonu. This is a remote work opportunity based in Doha, QA. As a Live Chat Officer, you will be responsible for providing real-time support to our customers through online chat platforms. Responsibilities: - Respond to customer inquiries in a timely manner via live chat - Provide accurate information about our products and services - Assist customers with placing orders and resolving any issues they may have - Identify and escalate any priority issues to the relevant department - Maintain a high level of customer satisfaction through excellent communication and service - Keep detailed records of customer interactions and transactions Requirements: - Bachelor's degree preferred - Minimum of 4 years of experience in customer service or a related field - Adaptable and reliable personality traits - Strong decision-making skills and attention to detail - Excellent communication skills, both written and verbal - Ability to multitask and remain calm under pressure Benefits: - Gym membership - Medical coverage - Joining bonus Working Environment: As a Live Chat Officer at Snoonu, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. You will be part of a dynamic team that values teamwork and innovation. Deadline to Apply:Equal Opportunity Statement: Snoonu is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Live Chat Officer - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs