Remote Nurse Triage Position

Overview

Key responsibilities

• Conduct telephonic assessments of patient symptoms and determine appropriate levels of care required
• Provide accurate and timely medical advice and guidance to patients based on established protocols and guidelines (guidelines follow nurse triage gold standard protocols of Schmidt/Thompson)
• Triage patient calls and prioritize medical needs effectively
• Document all patient interactions and assessments accurately and thoroughly
• Collaborate with healthcare providers including physicians and emergency services to coordinate patient care
• Adhere to legal and ethical standards in the provision of telephonic medical advice and care
• Utilize medical resources and databases to ensure accurate and uptodate information for patient care
• Communicate effectively with patients to ensure understanding and compliance with medical advice and instructions
• Adapt to various telephonic medical scenarios and effectively manage patient concerns
• Participate in ongoing training and education to stay updated with medical protocols and best practices
• Maintain professionalism and empathy in all patient interactions
• Looking to fill position from the 12am 8am shifts

Required qualifications

• Active and unrestricted Registered Nurse (RN) license
• Must have State of Illinois License or willing to apply for promptly
• Must have Compact State Licensure or willing to apply for promptly
• Minimum of 2 years of experience in clinical nursing preferably in an emergency or urgent care setting
• Proven experience in triage nursing or telephone triage
• Strong understanding of medical terminology and healthcare processes
• Excellent communication and interpersonal skills
• Ability to assess and prioritize patient needs accurately and efficiently
• Proficient in using electronic medical records (EMR) and telephonic communication systems
• Critical thinking and decisionmaking abilities in highpressure situations
• Ability to work independently and effectively in a remote environment
• Knowledge of and adherence to legal and ethical standards in telephonic medical advice
• Commitment to providing exceptional patient care and support
• Flexibility to work varied shifts including evenings weekends and holidays (specifically looking to fill the 12am 8am shifts)
• Ability to multitask and manage telephonic nursing responsibilities effectively
• Willingness to undergo background checks and clearances for remote nursing practice
• Fulltime w/ benefits (>32HRS/WK) and Parttime (@ min. 15 HRS/WK) positions available

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