FB Supervisor
Posted on :
20-07-2024
Employer Active
1 Vacancy
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Job Description
- To ensure all departmental checklists i.e., opening and closing checklists, are completed, any required follow-up action is initiated, and forms/records are filed appropriately
- To deal with any internal or external customer requests and issues that are beyond the scope of their front-line colleagues
- To assist and support food and beverage inventory, ordering, and stocking.
- To schedule, break, and, if required, rotate colleagues relatively to increase productivity and maintain their wellbeing
- To supervise the team effectively
- Positively always maintain a professional brand image to all concerned stakeholders
- Engage each guest as a unique individual and listen attentively to their requests
- To listen actively and respond to Guest feedback and assess and review Guest Satisfaction Index results and trends to continuously improve and exceed Guest expectations.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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