customer Sales Associate

Overview

Key responsibilities

• Build and maintain relationships with customers to drive sales and achieve targets
• Assist customers in making informed purchasing decisions by providing product information and recommendations
• Process sales transactions accurately and efficiently
• Handle customer inquiries and resolve any issues or complaints in a professional and timely manner
• Collaborate with the sales team to identify opportunities for crossselling and upselling
• Stay informed about product knowledge current promotions and company policies
• Conduct outbound sales calls and follow up on leads to drive sales growth
• Participate in sales meetings product knowledge sessions and ongoing training to enhance selling techniques
• Meet and exceed sales targets and KPIs
• Contribute to the development of sales strategies and initiatives
• Provide feedback on customer preferences and market trends to improve sales strategies
• Assist in maintaining a clean and organized sales floor
• Adhere to all company policies and procedures including safety and security protocols
• Collaborate with team members to ensure a positive and productive work environment

Required qualifications

• Prior experience in a retail or customer service environment
• Demonstrated success in achieving and exceeding sales targets
• Strong communication and interpersonal skills
• Proven ability to provide exceptional customer service and resolve customer issues
• Basic understanding of sales principles and techniques
• Ability to work in a fastpaced and dynamic environment
• Excellent time management and organizational skills
• Proficiency in using pointofsale (POS) systems and other salesrelated tools
• Ability to work a flexible schedule including evenings weekends and holidays
• High school diploma or equivalent; additional education or training in sales is a plus
• Understanding of customer relationship management (CRM) systems is an advantage
• Positive attitude and strong work ethic
• Ability to work effectively both independently and as part of a team
• Problemsolving and negotiation abilities
• Passion for sales and building longterm customer relationships

communication,sales,customer service,negotiation