Join our dynamic team at The Baby Goats newest Cafe/Bar in Hamburg! We are currently seeking enthusiastic and dedicated individuals to join us as fulltime staff members in our cafe and bar team. If you have a passion for providing exceptional customer service in a vibrant and welcoming environment we want to hear from you. As part of our team youll have the opportunity to showcase your skills grow professionally and be a part of creating great experiences for our guests. Apply now to become a valued member of The Baby Goat family!
Tasks
Core Roles and Responsibilities:
Customer Service: Provide exceptional customer service to all patrons ensuring a welcoming and enjoyable experience.
- Food and Beverage Preparation: Prepare and serve a variety of coffee beer cocktails and other beverages according to established recipes and standards.
- Maintaining Cleanliness: Maintain cleanliness and organisation of the cafe bar and dining areas including regular cleaning of equipment and surfaces.
- Payment Handling Processing payments from customers using the provided payment methods cash and digital. Management of the cash draws.
- Menu Knowledge: Have a thorough understanding of the menu offerings including ingredients allergens and preparation methods to assist customers with their selections.
- Upselling: Proactively suggest additional items and upsell menu items to increase sales and enhance the customer experience.
- Compliance: Adhere to all health and safety regulations food handling guidelines and alcohol service laws to ensure a safe and legal environment for patrons and staff.
- Team Collaboration: Work collaboratively with other staff members to maintain a cohesive and efficient work environment.
Requirements
Required Skills and Abilities:
Excellent communication and interpersonal skills.
- Strong multitasking abilities with the capacity to handle multiple orders simultaneously.
- Attention to detail and ability to maintain high standards of cleanliness and hygiene.
- Ability to work efficiently in a fastpaced environment while maintaining a positive attitude.
- Flexibility to work varied shifts including evenings weekends and holidays.
- Knowledge of coffee brewing techniques beer varieties and cocktail mixing is preferred but not required (training will be provided).
Qualifications and Key Features of the Role:
Previous experience in a similar role within the hospitality industry is desirable but not essential.
- 1 year experience in a similar position
- Experience in either bar service/cocktails or cafe/barista service
- Food handling experience
- Must be of legal age to serve alcohol in the respective jurisdiction.
- A passion for providing excellent customer service and creating memorable experiences for guests.
- Ability to work effectively both independently and as part of a team.
- Positive attitude and willingness to learn and grow within the role and the organisation.
Benefits
What can we offer you
A permanent employment contract.
- A fun and sociable working environment.
- A contribution to your monthly Travel costs.
- Good tips and a monthly beer allowance.
- An insight to Craft Beer.