Associate - Knowledge Management Clinical Operations

About the job

Position Description:

The Associate is a member of the Document Management team and is responsible for the execution of the Library Sciences processes and document management activities. Library Sciences is ensuring the seamless availability of relevant external scientific tools and databases to all Elanco employees. Responsibilities include communicating information about the library resources and services to customers as required resolving queries and fulfilling requests. The Associate is responsible for procurement and maintenance of subscriptions and licenses for Elanco eLibrary (i.e. databases journals etc.). The Associate is also responsible for ensuring compliant use of published resources.

Additionally the Associate will support Research Development (RD) document management initiatives by assisting in document migration projects and fulfilling document retrieval requests. The Associate will work in close partnership with Procurement Legal IT RD Regulatory and others.

The ideal candidate will have a global understanding of pharmaceutical industry content and usage needs diverse information sources copyright laws and compliance and general understanding of RD documentation and archiving solutions.

Functions Duties Tasks:

• Understand Elancos eLibrary catalog which includes various scientific tools and databases.
• Build relationships with external vendors and communicate customer needs efficiently.
• Manage and review subscriptions and licenses.
• Lead efforts to gather and evaluate content usage to determine change in the library subscription status.
• Review and fulfill customer requests related to Elanco eLibrary.
• Maintain vendor resource customer and budget information.
• Work with Procurement and Payments teams to ensure timely approval and payment to the library vendors.
• Work with external vendors to ensure Elanco has appropriate library agreements in place.
• Assist Elanco users with order placement approval and escalation as appropriate.
• Answer Copyright compliancerelated queries as relevant.
• Ensure compliance with appropriate internal and external standards and policies .
• Work in close partnership with Procurement Legal IT RD Regulatory and others.
• Participate in the Document Management activities by:
• Fulfilling document retrieval requests.
• Prepping pdfs using Adobe Pro and ISI toolbox.
• Assisting in metadata creation.

Minimum Qualification (education experience and/or training required certifications):

• Minimum of 2 years of experience working in RD information management.
• Proven track record of working effectively and positively with internal and external business partners.
• Demonstrated ability to network effectively both internally and externally.
• Operational experience and process execution.
• Understanding of Scientific terminology
• Demonstrated analytical and problemsolving skills.
• Strong communication skills.
• Fluent in reading and speaking English.
• Microsoft Excel PowerPoint MS Word

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Remote Work :

No