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1 - 3 years
Not Disclosed
Salary Not Disclosed
Saudi Arabian
N/A
1 Vacancy
Job Description
Job Title: Sr. Network Manager
Location: Fort Lauderdale (HYBRID)
Contract: 6+ Months
Duties:
- Oversee all network maintenance activity, escalations and network outage events driving issues to resolution
- Serve as the front-line of contact to network infrastructure vendors, other systems integrators and vendor partners, when necessary
- Coordinate and communicate with cross-functional operations teams
- Manage the Network Change Management process, working closely with Platform Engineering & Network Architecture towers for scheduling and approval of all maintenance activity, change deployments and network upgrades
- Collect all RFO/RCA technical information and working with peer organizations to resolve any corrective action plans
- Monitor network performance and perform network triage for all issues brought forth by peer organizations
Requirements
Technologies - Working knowledge of the following: large private and public SDWAN networks, systems, and protocols; technical delivery parameters for internet connectivity over Copper, Fiber and Wireless delivery mediums; networking protocols and terminologies such as DNS, DHCP, PPPoE, high-availability designs and virtualized networks (VMWare, etc.); voice service deliveries and networking, over both TDM (Time Division Multiplexing) and VoIP (Voice over IP); Cisco Networking Solutions; Wireless Access Points, Firewalls, Routers, Switches; Technical Product Lifecycle Management; IPAM and DDI; SolarWinds Monitoring and Alert Management
Leadership Skills - Strong management skills of technical resources, scheduling optimization skills, strong coaching and mentoring skills, ability to motivate employees, decisive
SLA - Ability to formulate service level agreements and apply measurements for performance management
Communication & Interaction Skills - Excellent verbal and writing skills, ability to talk to C-level executives and non-technical stakeholders, ability to work with offshore team, ability to communicate clearly, directly, and professional and drive performance from others
Other Soft Skills - Exceptional organizational skills, ability to multitask and remain calm under pressure especially during peak hours or intense situations, exceptional customer service, problem-solving and conflict resolution skills, attention to detail, ability to work independently and in a highly technical team environment
Network Team Management Excellent Communication & Interaction Skills Cisco, SDWAN, Internet Connectivity, DNS, DHCP, PPPoE, High-Availability Designs, Virtualized Networks (VMWare, etc), TDM, VoIP, Wireless Access Points, Firewalls, Routers, Switches, Technical Product Lifecyle Management, IPAM, DDI, SolarWinds and Alert Management
Employment Type
Full-time
Department / Functional Area
Fresh Graduates / Management Trainee / Intern / No Experience
