Schedule Engineer

The Commercial Field Training Specialist is responsible for developing and implementing the companys sales training educational sessions for the internal team and dealer network. This role is also responsible for managing and ensuring the commercial field sales team and dealers are trained to successfully sell and manage Kress products in the marketplace to ensure high levels of satisfaction with customers, dealers, and the Kress sales team.

Requirements

Essential Functions:

• First point of contact for sales staff and dealer network to problem solve and provide white glove service and training.
  
• Provide solutions through training and supportive documents to the sales team. Ensure training emphasis is on increasing sales productivity, simplified processes with a focus on sales automation tools and making improvements to these tools as needed.
  
• Create training tools supporting our systems, tools, programs and staff.
  
• Ability to analyze the effectiveness of training and workshops to internal staff and the dealer network and develop appropriate modification if needed
  
• Execute in person and web based training and attend sales events to provide training support to the dealer network and internal sales staff.
  
• Assist with on-boarding new internal staff and dealer network.
  

Knowledge, Skills, and Abilities

• Solid understanding of how to effectively leverage and interact with various teams throughout the organization.
  
• Business System and process orientation to ensure end to end training is delivered and effective.
  
• Strong organizational skills and Project Management capabilities.
  
• Proven ability to support, through training, growth enabling initiatives
  
• Provide data from trainings to help support reports generated by the manager of dealer training that will inform business development managers, regional managers, aftermarket support, executive and dealership on training progress, results, and current training performance outcome.
  

Education and Experience:

• Bachelor s Degree in Business or a combination of relevant work experience and education.
  
• Demonstrated knowledge of training, marketing and sales principles and practices.
  
• Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results.
  
• Strong interpersonal and collaboration skills with an ability to communicate at all levels of an organization both internally and externally.
  
• Excellent written and verbal communication skills, including presentation skills.
  
• Strong organizational and planning skills.
  
• Detail-oriented with excellent follow-up and time management skills
  
• Adept at handling multiple complex projects simultaneously under pressure to meet tight deadlines.
  
• Experience with Learning Management Systems solutions, Dealer Business Systems and applications.
  
• Ability to demonstrate all products.
  

Key Competencies:

• Excellent communication skills - verbal and written
  
• Interpersonal skills
  
• Excellent time management skills
  
• Problem analysis and problem-solving
  
• Attention to detail and accuracy
  
• Data collection and ordering
  
• Customer service orientation
  
• Adaptability to change
  
• Good judgment
  
• Teamwork
  
• High energy and willingness to take initiative
  
• Stress, tolerance, and patience
  

Language Skills:

• Ability to read, analyze, and interpret financial reports, and legal documents.
  
• Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community.
  
• Ability to effectively present information to individuals, small and large groups, co-workers and/or public groups.
  

Benefits

Company Benefits

Medical (choice of 3 plans)

Dental

Vision

STD/LTD

Basic Life Insurance

Legal Plan

Employee Assistance Program

Paid Time Off Up to 3 Weeks Annually

Professional development

Career Progression

Employee Discount

Essential Functions: First point of contact for sales staff and dealer network to problem solve and provide white glove service and training. Provide solutions through training and supportive documents to the sales team. Ensure training emphasis is on increasing sales productivity, simplified processes with a focus on sales automation tools and making improvements to these tools as needed. Create training tools supporting our systems, tools, programs and staff. Ability to analyze the effectiveness of training and workshops to internal staff and the dealer network and develop appropriate modification if needed Execute in person and web based training and attend sales events to provide training support to the dealer network and internal sales staff. Assist with on-boarding new internal staff and dealer network. Knowledge, Skills, and Abilities Solid understanding of how to effectively leverage and interact with various teams throughout the organization. Business System and process orientation to ensure end to end training is delivered and effective. Strong organizational skills and Project Management capabilities. Proven ability to support, through training, growth enabling initiatives Provide data from trainings to help support reports generated by the manager of dealer training that will inform business development managers, regional managers, aftermarket support, executive and dealership on training progress, results, and current training performance outcome. Education and Experience: Bachelor s Degree in Business or a combination of relevant work experience and education. Demonstrated knowledge of training, marketing and sales principles and practices. Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results. Strong interpersonal and collaboration skills with an ability to communicate at all levels of an organization both internally and externally. Excellent written and verbal communication skills, including presentation skills. Strong organizational and planning skills. Detail-oriented with excellent follow-up and time management skills Adept at handling multiple complex projects simultaneously under pressure to meet tight deadlines. Experience with Learning Management Systems solutions, Dealer Business Systems and applications. Ability to demonstrate all products. Key Competencies: Excellent communication skills - verbal and written Interpersonal skills Excellent time management skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation Adaptability to change Good judgment Teamwork High energy and willingness to take initiative Stress, tolerance, and patience Language Skills: Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to effectively present information to individuals, small and large groups, co-workers and/or public groups.