NOC Administrator

Work Schedule: 100% onsite First shift (6am2pm) and second shift (12pm8pm)

Primary Responsibilities

• Conduct operational reviews at the start of every shift to ensure services are running as expected resolve known system anomalies and perform root cause analysis as required.
  
• Generate and document process improvements to minimize future occurrences of recurring issues and mentor junior team members on new processes and procedures.
  
• Work independently and in coordination with other IT disciplines to ensure smooth operations of the customer s multiuser environment including the implementation of STIG requirements Engineering Implementation Plans (EIPs) industry best practices and network security measures in accordance with customer and DOD standards.
  
• Take ownership of customer issues communicate status regularly and properly document issues along with associated resolution measures.
  
• Plan coordinate and implement network security measures to protect data software and hardware.
  
• Review user requests for network upgrades or additions to assess impact on network performance and provide technical guidance.
  
• Provide 24 7 callin support for systems outages with regular progress updates on resolution times.
  

Basic Qualifications

• BS in computer science or IT and 4 years of experience (additional experience may be considered in lieu of degree).
  
• IAT Level II Baseline Certification (e.g. CCNA Security CySA GICSP GSEC Security CE CND SSCP).
  
• Active DOD TS/SCI level security clearance with eligibility to obtain and maintain a CI Poly.
  
• Handson experience troubleshooting and fault isolation of IT business systems.
  
• Experience in at least 5 of the following areas:
  
  • Configuring Cisco switches and routers.
    
  • Dynamic routing protocols (BGP OSPF).
    
  • TCPDUMP / WireShark.
    
  • Troubleshooting S2S/ DMVPN / IPSEC tunnel connections.
    
  • LAN and WAN network troubleshooting.
    
  • Basic firewall troubleshooting and configuration.
    
  • Basic ISE/TACACs troubleshooting and configuration.
    
  • AWS Cloud services.
    
  • VLAN configurations and VLAN trunking.
    
  • Spanning Tree Protocol.
    
  • 802.1x.
    

Preferred Qualifications

• Prior experience with DISA and DISA s support to mission partners.
  
• TS/SCI with CI Poly preferred.
  

Requirements

Benefits

• Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
  
• Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  
• Payroll: Paid BiMonthly.
  
• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility 21 years of age or older after 3 months of employment
  
• Individual or companywide performance and recognition awards (Quarterly
  
  
  

• UNITED HEALTHCARE PPO extensive national coverage.
  
• INCLUDES: Medical/Dental/Vision/HSA.
  
• Eligible on the first of the month immediately after the start date.
  
• Submit the enrollment form within 30 days of your start date otherwise you will have to wait until October for the new year enrollment.
  

• Training & Career Development Reimbursement of Tuition and training needed to support career development.
  
• $150 monthly reimbursement contribution paid monthly towards parking expenses.
  
• Receipts must be submitted by the close of business on the 25th of each month.
  
• Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
  

• Performance bonus Projectbased
  
• Yearly bonus Company based