Work Schedule: 100% onsite First shift (6am2pm) and second shift (12pm8pm)
Primary Responsibilities
- Conduct operational reviews at the start of every shift to ensure services are running as expected resolve known system anomalies and perform root cause analysis as required.
- Generate and document process improvements to minimize future occurrences of recurring issues and mentor junior team members on new processes and procedures.
- Work independently and in coordination with other IT disciplines to ensure smooth operations of the customer s multiuser environment including the implementation of STIG requirements Engineering Implementation Plans (EIPs) industry best practices and network security measures in accordance with customer and DOD standards.
- Take ownership of customer issues communicate status regularly and properly document issues along with associated resolution measures.
- Plan coordinate and implement network security measures to protect data software and hardware.
- Review user requests for network upgrades or additions to assess impact on network performance and provide technical guidance.
- Provide 24 7 callin support for systems outages with regular progress updates on resolution times.
Basic Qualifications
Preferred Qualifications
- Prior experience with DISA and DISA s support to mission partners.
- TS/SCI with CI Poly preferred.
Requirements
- BS in computer science or IT and 4 years of experience (additional experience may be considered in lieu of degree).
- IAT Level II Baseline Certification (e.g. CCNA Security CySA GICSP GSEC Security CE CND SSCP).
- Active DOD TS/SCI level security clearance with eligibility to obtain and maintain a CI Poly.
- Handson experience troubleshooting and fault isolation of IT business systems.
- Experience in at least 5 of the following areas:
- Configuring Cisco switches and routers.
- Dynamic routing protocols (BGP OSPF).
- TCPDUMP / WireShark.
- Troubleshooting S2S/ DMVPN / IPSEC tunnel connections.
- LAN and WAN network troubleshooting.
- Basic firewall troubleshooting and configuration.
- Basic ISE/TACACs troubleshooting and configuration.
- AWS Cloud services.
- VLAN configurations and VLAN trunking.
- Spanning Tree Protocol.
- 802.1x.
Preferred Qualifications
- Prior experience with DISA and DISA s support to mission partners.
- TS/SCI with CI Poly preferred.
Benefits
Core Benefits:
- Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid BiMonthly.
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility 21 years of age or older after 3 months of employment
- Individual or companywide performance and recognition awards (Quarterly
Health Benefits:
- UNITED HEALTHCARE PPO extensive national coverage.
- INCLUDES: Medical/Dental/Vision/HSA.
- Eligible on the first of the month immediately after the start date.
- Submit the enrollment form within 30 days of your start date otherwise you will have to wait until October for the new year enrollment.
Quality of Life Benefits:
- Training & Career Development Reimbursement of Tuition and training needed to support career development.
- $150 monthly reimbursement contribution paid monthly towards parking expenses.
- Receipts must be submitted by the close of business on the 25th of each month.
- Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
Special Benefits:
- Performance bonus Projectbased
- Yearly bonus Company based
BS in computer science or IT and 4+ years of experience (additional experience may be considered in lieu of degree). IAT Level II Baseline Certification (e.g., CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP). Active DOD TS/SCI level security clearance, with eligibility to obtain and maintain a CI Poly. Hands-on experience troubleshooting and fault isolation of IT business systems. Experience in at least 5 of the following areas: Configuring Cisco switches and routers. Dynamic routing protocols (BGP, OSPF). TCPDUMP / WireShark. Troubleshooting S2S/ DMVPN / IPSEC tunnel connections. LAN and WAN network troubleshooting. Basic firewall troubleshooting and configuration. Basic ISE/TACACs troubleshooting and configuration. AWS Cloud services. VLAN configurations and VLAN trunking. Spanning Tree Protocol. 802.1x