About Us
Sabi is Africa s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a wide ecosystem of users, allowing agents, merchants, exporters, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi s technology rails. These rails provide access to physical goods supply, logistics, business tools, financial services and data insights. In a short span of two years, Sabi has grown to be the largest B2B marketplace on the African continent.
Our service offering includes ensuring a great assortment of appropriately priced goods is available to merchants, providing technology for them to manage their businesses, and facilitating financial services to help them grow. Our objective is to use our unified technology platform to understand the informal economy better than anyone and ultimately help our ecosystem of merchants grow.
Our Values
- Excellence - Be the Best. Highest standards. Consistently.
- Value Focused - Make sure we give users the best value. All the time.
- Big minds - Innovate. Think big. Be open. Don t be petty. No ego. No castles.
- Knuckle down - Do the work. Get your hands dirty. Deliver
- Kindness - Be considerate. Life is stressful enough
- Ownership - Everything is your job. Take responsibility. Drive it.
- Simplicity - Strip it down. Get to the essence.
Job Purpose
The Regional Agency Banking Officer will be actively involved in the bank s agent banking and financial inclusion strategy in the region. He/she will be responsible for implementing tactical inclusion strategy to bring financial services closer to the under-banked and un-banked segments and empowering existing businesses within the region through the use of approved third party agents to expand the bank s customers touch points and consequently increase penetration, revenue and profitability of the agent networks.
Job Responsibilities
- Recruit and On-board Partners, Agent Aggregators and Agents within the specific region.
- Train and Brand the Partners, Agent Aggregators and Agents within the specific region.
- Provide close monitoring and supervision to the Partners, Agent Aggregators and Agents within the specific region
- Responsible for useful information gathering about the competitors within the specific region.
- Implement strategies that ensure Agents across the network remain loyal.
- Coordinate and manage the process for profitable agent pricing with stake holders.
- Design and implement a robust support structure that facilitates agent transactions and issue resolution.
- Operationalize strategies and plans for Agent development and management across the network.
- Responsible for the growth and expansion of the Agent Network
- Work with all critical approved partner(s) /stakeholders to ensure successful implementation of the Agency Banking and Financial Inclusion strategies of the company
- Responsible for the achievement of Agent Banking targets and overall business performance of the Agent Network.
- Work with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans.
- Design and propose marketing strategies that will increase transactions and lead to increased competitiveness and brand visibility.
Requirements
Special Skills and Qualifications
- Bachelors Degree or HND in Humanities, Social Sciences, or related field with a minimum of 2 years experience in agency banking.
- Personable, able to deal with a variety of people comfortably and pleasantly.
- Street-smart with Strong customer service skills.
- Good understanding of office management procedures.
- Critical thinking, analytical mindset, and problem-solving skills.
- Good knowledge of Google suite and Microsoft Office
- Competent with Spreadsheets
Candidate Specification
Motivated by the mission of Sabi
Pragmatic with quantitative and analytical ability and attention to detail
Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
High level of integrity and dependability with a strong sense of urgency.
A focus on execution. Willing and able to get hands dirty.
Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself.
Benefits
- Rapid Career Growth
- Annual Training Budget
- Robust Health Coverage, including
- Optical Cover, and
- Dental Cover
- Wellness Programs, including
- Free Gym Cover
- Free Spa Cover
- Competitive Pension Plan
- Flexible Working
- Opportunity to work in other global offices
- Life Cover
- Performance Bonus
- Paid Vacation Days
- Fully-funded Team Bonding Activities