RQ07687 - Program Manager - Senior

Responsibilities:

• Manage oversee track and update large complex programs and projects including financial schedules and risks and contractual deliverables.
  
• Ensure accountability for a portfolio of interrelated contracts contract deliverables project team(s) and Ministry partners to complete and manage all required aspects of the program.
  
• Work with project team(s) to ensure successful delivery for the Public Safety Radio Network (PSRN) program.
  
• Security OPPL2 is required for for this role to be completed before starting contract.
  
• Develop program and project plans that identify resource time and budgetary needs within the contracted scope.
  
• Advanced level subject matter expertise in contract management and financials for a large scale complex portfolio of interrelated contracts.
  
• Ability to provide strategic advice and guidance on opportunities to address complex contract/fiscal challenges or vendor performance issues.
  
• Host program meetings with team managers and internal and external stakeholders.
  
• Provide feedback advice program updates and encouragement to team members.
  
• Manage deadlines and push the team to ensure timeliness.
  
• Track program and program milestones and assist in supporting the necessary documentation for vendor deliverable acceptance.
  
• Working with the client representatives and in partnership with other project managers to develop integrated plans.
  
• Managing contractual and financial deliverables and dependencies that cross multiple inflight projects.
  
• Supporting the PSRN Program by proactively identifying communicating and managing multifaceted clientfacing risks and issues to deliver a superior customer service experience and to support efficient and effective program and project delivery.
  
• Interacting directly with ministry clients business partners and the project team(s) to develop and maintain strong ongoing relationships always looking for opportunities to improve client satisfaction.
  
• Develop and recommend financial tracking and reporting options for the projects and contracts.
  
• Developing and presenting ministryspecific dashboards reports and other project management collateral.
  
• Proactively identifying risks and issues pertaining to the assigned work package(s) developing mitigation options and presenting these to the overall Project Champions and the Portfolio Team.
  
• Establishing trust with vendors stakeholders and peer groups across ministries through effective relationship management.
  
• Creating or supporting the development/ updating of project artifacts associated documentation Briefing Notes Change Requests Contracts Request for Bid (RFBs) etc.
  
• Ensuring project implementation plans have no adverse impact to public safety operations.
  
• Financial management of the program and project(s) as necessary or if needed.
  
• Developing complex network implementation and or transition and migration strategies with cross stream dependencies including vendor activities.
  
• Developing and implementing network implementation and or transition plans.
  
• Managing largescale complex integrated project plans.
  
• Mentoring junior staff and project managers.
  
• Leadership aptitude: able to operate tactically and strategically building relationships within the team and with key stakeholders.
  
• Demonstrated experience in managing a portfolio of interrelated contracts applying scope and able to articulate / negotiate intent as well as being able to communicate how all contracts form the baseline of the program.
  
• Experience providing advice to staff and management on tactical approaches to contract management and interpretation.
  
• Experience leading cross and multifunctional teams in conducting projects involving financial analysis on performance trends analysis forecasts and risks.
  
• Excellent communication and organizational skills.
  
• Problem solver: ability to quickly identify and analyze risks issues and problems develop mitigation options and make appropriate recommendations for resolution.
  
• Experience facilitating effective meetings; creating and maintaining associated documents including minutes action items RACI charts risk logs critical path etc.
  
• Superior consultation negotiation and relationship management skills; able to create a positive team environment.
  
• All roles procured are required to be cleared through the Contractor Security Clearance Process of the OPS.
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Advanced level subject matter expertise in contract management and financials for a large scale complex portfolio of interrelated contracts.
  
• Managing largescale complex integrated project plans.
  
• Demonstrated experience in managing a portfolio of interrelated contracts applying scope and able to articulate / negotiate intent as well as being able to communicate how all contracts form the baseline of the program.
  
• Superior consultation negotiation and relationship management skills; able to create a positive team environment.
  

Skill Set Requirements:

Program Management Skills:

• Indepth knowledge of and direct experience applying all phases (concept definition planning implementation and closeout) of advanced program management concepts practices and procedures to a largescale complex highvalue projects in order to meet critical timelines.
  
• Able to work effectively on concurrent tasks while also building capacity and providing opportunities for junior staff.
  
• A professional who can work without immediate direction while successfully informing management of required support (when needed).
  
• Ability to apply and interpret business rules and concepts in daily work.
  
• Demonstrated experience in managing program and project activities across multiple complex technology projects.
  
• Experience leading portfolio level planning sessions involving multiple projects across a large program while working with multiple teams to achieve program and project goals.
  
• Demonstrated experience leading meetings preparing and distributing/ presenting project updates progress reports risk mitigations recommendations etc. to project stakeholders.
  
• Experience developing implementing and managing complex network transition and migration strategies.
  
• Ability to manage vendor commitments provide oversight and direction to ensure contractual obligations are met.
  
• Experience managing interdependencies related to key contract deliverables.
  
• Reasonable knowledge of industry standards and methodologies
  
• Demonstrated experience identifying and evaluating specific issues or risks providing options analysis and recommending action plans to mitigate the risks.
  
• Demonstrated experience with standard project management tools such as MS Project Clarity/Planview Visio MS Office Suite SharePoint PowerBI or equivalents.
  
• Experience creating and maintaining project management artefacts/project collaterals such as meeting minutes project plans briefing notes change requests.
  
• Experience working with both the business users and technology / infrastructure teams.
  
• Excellent planning and time management skills with a focus on attention to detail.
  

Contract and Financial Management experience:

• Strong experience as a subject matter expert in contract and financial management in the OPS.
  
• Demonstrated program level of experience managing and tracking the financials for a portfolio of contracts.
  
• Able to negotiate contract scope effectively and can easily articulate how contracts support program scope to ensure positive outcomes with ministry partners and vendors.
  
• Able to provide expert level of contract management and financial advice to senior leaders as well as being able to make strategic recommendations.
  
• Strong understanding of financial management and multiyear fiscal planning.
  

Communication and Relationship Management Skills:

• Excellent communications skills both written and verbal. Able to succinctly articulate key project information in a politically astute manner.
  
• A team player with the ability to coordinate multiple tasks empower junior staff monitor progress provide guidance and hit milestones.
  
• Able to build relationships with project partners establish trust and establish a common/ shared goal through effective facilitation consultation and interpersonal skills.
  
• Experience developing and presenting briefing notes status reports communications team & executive presentations. Attention to detail.
  

Public safety radio or telecommunications infrastructure experience in a large public sector entity:

• Strong experience of working on/ in public safety radio and/or the telecommunications field.
  
• Experience working on related large and complex projects.
  
• Demonstrated experience of working with multiple stakeholders in a broader public sector (BPS) environment.
  
• Experience of projects involving network design network implementation civil structures user equipment distribution and operations.
  
• Knowledge and experience both in strategic and operational public sector governance models experience managing complex multiunit multistakeholder and multiple levels of public sector executive stakeholder project team
  
• Demonstrated experience developing mutually beneficial relationships with public sector entities.