Call Center Representative
Posted on :
16-07-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
16-07-2024
Job Description
Description:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs clarify information research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Benefits:
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans
Employment Type
Full Time
Key Skills
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