Ensure the safe and effective operation of all Water Mobility ports and jetties.
Support the provision of ferry and logistic vessel services to NEOM Islands.
Oversee the service performance of a contracted port manager ensure they are safely and efficiently delivering a reliable and high-quality port service.
Work closely with the NEOM client proponents and other customers to ensure their operational needs are being wholly satisfied.
Conduct regular meetings with the contracted port manager to ensure the smooth running of the contract.
Provide analysis of any identify service offering problems with a view to identify common issues, trends and working with the contracted port manager to introduce any required corrective action.
Review all contracted port manager operational reports, in particular the KPI report, to ensure all deliverables are maintained on track, holding the contracted port manager to account if they are not.
Carry out regular operational inspections on all Water Mobility port and jetty facilities to ensure that all operational and maintenance aspects are being effectively and conscientiously completed.
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