French Speaking Customer Advisor

Join our vibrant team at a prominent technology firm specializing in cuttingedge solutions for the global tech industry. With a robust international presence and a dedication to excellence we are expanding our customer support team to better serve our Frenchspeaking customer base.

Position Overview: As a Remote FrenchSpeaking Customer Advisor you will be pivotal in delivering outstanding customer service and technical support to our Frenchspeaking clientele. This position is remote requiring residency in Greece. For international candidates we offer an attractive relocation package including flight tickets to Athens and temporary accommodation support upon arrival.

Responsibilities:

• Act as the primary point of contact for Frenchspeaking customers handling inquiries via phone email and live chat.
• Resolve customer issues related to our technology products or services promptly and professionally.
• Provide technical support and troubleshooting assistance to ensure swift resolution of customer concerns.
• Educate customers on product features functionality and best practices.
• Maintain meticulous records of customer interactions using our CRM system.
• Collaborate closely with crossfunctional teams to address and resolve complex customer issues effectively.

Requirements:

• Fluent in French with nativelevel proficiency.
• Proficient in English at a B2 level or higher.
• Exceptional communication skills and a strong customercentric approach.
• Capability to work independently while fostering positive team dynamics.
• Previous experience in customer service or technical support is advantageous but not mandatory.
• Comfortable using various technology platforms and tools.

Benefits:

• Competitive salary commensurate with experience and skills.
• Comprehensive health and life insurance coverage.
• Opportunities for career advancement and continuous professional development.
• Remote work flexibility with all necessary equipment provided.
• Relocation package for international candidates moving to Greece including flight tickets to Athens and initial accommodation support.

Why Join Us: Become part of a company that values innovation collaboration and continuous improvement within the dynamic technology sector. You will engage with stateoftheart technology solutions and contribute to enhancing customer experiences on a global scale. We are committed to nurturing your growth and development through ongoing learning initiatives and career progression opportunities.

Remote Work :

No