Lead Software Engineer

Job Title: Lead Software Engineer

Location: Charlotte NC Chandler AZ or Brunswick NJ (Hybrid Must be local to one of these locations)

Duration: 12 months

Eligibility: US Citizen Green Card or H4 permitted. NO H1B or Student Visas.

Summary: We are seeking a dynamic Lead Software Engineer to join the Enterprise Application & Cloud Transformation team to realize a worldclass nextgen Contact Center as a Service solution for the firm. This role will focus on creating an innovative and efficient customer and agent experience.

Key Responsibilities:

• Lead complex technology Cloud initiatives with broad impact across the company.
• Act as a key contributor in automating the provisioning of Cloud Infrastructure using Infrastructure as Code (IaC).
• Develop standards and companywide best practices for engineering and largescale technology solutions.
• Design optimize and document the engineering aspects of the Cloud platform.
• Stay updated on industry best practices and new technologies leading the technology team to meet deliverables and drive new initiatives.
• Review and analyze complex largescale technology solutions in Cloud to achieve strategic business objectives and solve technical challenges.
• Collaborate with key technical experts senior technology team members and external industry groups to resolve complex technical issues.
• Build and enable cloud infrastructure automating the orchestration of the entire Azure/GCP Cloud Platforms.
• Work in a globally distributed team to provide innovative and robust Cloudcentric solutions.

Required Qualifications:

• 7 years of experience with JAVA Spring Boot Kafka Distributed Caches (GemFire Redis) Elastic Search technologies GraphQL and NoSQL Databases (Cassandra or MongoDB) Graph Databases Public Cloud Marketplace services.
• 3 years of experience in fullstack application development including realtime low latency frontend Web applications (React Redux RXJS Typescript progressive Web Apps with responsive design Rest APIs realtime eventing gRPC or Web Sockets using Micro frontend architecture).
• Deep experience in Domain Driven Design with cloudnative Microservices designed and developed for massive scale and seamless resiliency deployed on PCF/VMWare Tanzu K8s or Serverless cloud technologies.
• Sound knowledge of automated testing frameworks for Java/Python and UI Micro services Service Virtualization Contract Testing API Testing with Blazemeter/JMeter WebRTC signaling and audio testing and chaos resiliency automated testing.
• Systemlevel testing through code (unitlevel testing) and experience identifying and developing automation frameworks and synthetic tests.
• 5 years of experience including 3 years working with GCP or other public/hybrid cloud with a proven track record.
• Experience in Agile environments product backlog refinement and process improvements to accelerate software development.
• Expertise in NFR aspects for missioncritical solutions at scale leading software development teams and instrumenting backlogs with shiftleft practices.
• 3 years of handson experience with TrueCD DevOps with Cucumber Jenkins.
• Knowledge of Infrastructure as Code tools like Terraform and GitHub and familiarity with modern IaC/EaC pipelines.
• Experience with scripting and infrastructure automation (Python/Go Shell Gherkin PowerShell).
• Familiarity with Enterprise Change Management procedural and processdriven environments to maintain strong risk and control posture.
• Proven experience in accelerated integration through cookbooks and blueprints and derisking approaches with shiftleft practices.
• Professional cloud certification on Azure/GCP or other cloud providers.
• Ability to rationalize risk controls into policy outcomes.
• Understanding of GCP or Public Cloud or AI Governance approaches and solutions.
• Knowledge of Network Security Enterprise Architecture and OWASP Security practices exemplified through previous projects.