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For over 70 years Ricci & Associates has been delivering unparalleled service. As an independent agency we represent a variety of insurance companies offering our agents and clients a broad selection of policies to choose from.
Responsibilities
Establish customer relationships and follow up with customers as needed.
Provide prompt accurate and friendly customer service. Service can include responding to inquiries regarding insurance availability eligibility coverage policy changes transfers claim submissions and billing clarification.
Use a customerfocused needsbased review process to educate customers about insurance options.
Requirements
Excellent interpersonal skills
Excellent communication skills written verbal and listening
Peopleoriented
Organizational skills
Selfmotivated
Detail oriented
Proactive in problemsolving
Full Time