Ensure visitors/calls are dealt with in a welcoming, courteous, and professional manner, seeking to anticipate their needs where possible.
Follows security procedures for recording guests and visitors. Manage the visitor's record in an Excel sheet.
Manage and direct visitors who arrive at the office, specifically government officials, clients seeking service, suppliers, and other guests. This includes gathering necessary information about their purpose for visiting and delivering it to the appropriate personnel.
Possess the necessary skills to professionally and respectfully handle any complaints that may arise from clients or visitors and direct these concerns to the appropriate person if necessary.
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