German Customer Service Representative

Position: German Customer Service Representative

Were looking for a German Customer Service Representative to join the toptier company in Greece with a remote option.

As a German Customer Service Representative you will be responsible for providing exceptional customer service to our Germanspeaking clients. Your main duties will include answering customer inquiries resolving issues and providing product information. You will also be responsible for maintaining accurate customer records and ensuring customer satisfaction.

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner via phone email and chat

Resolve customer complaints and issues to ensure a positive customer experience

Provide accurate and detailed product information to customers

Maintain customer records and update information as needed

Collaborate with other team members to ensure excellent customer service delivery

Identify and escalate any potential issues or trends to the appropriate department

Meet and exceed customer service goals and targets

Continuously improve product knowledge and customer service skills through training and development opportunities

Qualifications:

Fluent in German (both written and spoken)

Excellent communication and interpersonal skills

Strong problemsolving and decisionmaking abilities

Ability to work in a fastpaced and dynamic environment

Availability to work fulltime including weekends and holidays if needed

We Offer:

Competitive salary and benefits package

Relocation assistance is provided

Opportunities for career growth and development

Comprehensive training program

Supportive and collaborative team culture

If you are a fluent German speaker with exceptional customer service skills we would love to hear from you!

Apply now! Drop me a message for more details or send your CV to

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Remote Work :

No