Casino Account Manager

Job Summary

EveryMatrix is looking for an experienced Account Manager to join our highperforming Casino Commercial Division based in Malta. As a Casino Account Manager you will play a pivotal role in advancing our business expansion endeavors with existing clients overseeing and managing performance growth activities for EveryMatrix Exclusive Games Aggregation and Gamification Products. Meeting established annual targets and spearheading initiatives for business development are paramount to excel in this position.

Company Intro

EveryMatrix is a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide. The company is profitable has over EUR 100m in annual revenues and has 700 employees in offices across ten countries in Europe Asia and the US. EveryMatrix was founded in 2008 and remains a founderowned private company.

Responsibilities

• Establish and maintain strong longterm relationships with current operators ensuring highquality service standards and acting as an internal advocate for the client.
• Actively engage with existing clients to promote our Casino products and services within the iGaming industry generating promotional campaigns and monitoring their success with EveryMatrix Games and Aggregated Content.
• Support product teams by identifying functionality gaps and new product requirements for the gaming vertical sharing customer feedback and industry insights.
• Lead indepth monthly/quarterly performance reporting and provide insights with recommendations and strategy/focus points to clients
• Manage operational issues efficiently and timely ensuring smooth service delivery to clients
• Monitor individual casino sites performance and provide suggestions on how to optimize games on their sites as per Top performing data analytics in clients target region
• Strive for premium onsite positioning of EveryMatrix Games and new releases
• Stay informed about company products enhancements and updates upselling new products proactively as they become available.
• Run tracking reporting and analysis of KPIs to be accountable for daytoday client performance.
• Support marketing efforts and ensure clients are informed about all relevant news
• Cooperate with internal teams such as Compliance Tech Compliance Legal Finance etc to keep hygiene of client documentation and respect regulatory requirements
• Stay engaged about market trends and regional product preferences driving internal action.
• Attend gamingrelated trade shows and industry events traveling to meet existing clients when necessary.

Requirements

• Minimum of 2 years experience in iGaming ideally in a commercial role in B2B in Gaming development company
• Genuine interest in online gaming with a good understanding of the industry and regulated markets
• Passion for games and casino content features
• Tenacious personality with a drive for outstanding results
• Strong negotiation presentation and communication skills
• Ability to work independently with excellent organization time management and prioritization skills
• Strategic and businessdriven mindset with critical thinking abilities
• Attention to detail adherence to deadlines and solutionoriented personality
• Experience in databased performance analysis reporting and statistics
• Advanced skills in all Microsoft applications good learning skills for internal applications

Work Life Balance

• 22 days off per year including public holidays rising to 32 by year 5 inside the company
• 10 sick leave days per year (without a doctors note)
• 40% work from home after the first 3 months within the company
• 21 weeks of maternity leave 4 weeks of paternity leave
• If returning to work soon after having child 1 year 100% WFH for mothers
• WFH after child is born for fathers: 13 weeks of 100% WFH (from the day of the birth of the child).
  

Benefits and office perks

• Daily catered lunch or monthly lunch allowance
• Private Medical Insurance
• Gym Membership
• Access to online learning platforms Udemy for Business and OReilly and budget for external training
• Parking at the office & many office perks (e.g. massage at work)
• Frequent office events and teambuilding activities in different locations
• A great office space with its own pool on the roof