VDH IT Trainer

The agency has a need for a trainer with Information Technology related skills to assist VDH local health district employees and subrecipient sites within the HIV Care Services Program Provide Enterprise.
Max submittal rate is $$$/hr.



The agency has a need for a trainer with Information Technology related skills to assist VDH local health district employees and subrecipient sites within the HIV Care Services Program Provide Enterprise.

VDH has determined that there is a need for a trainer throughout the Commonwealth to assist with Provide Enterprise end user training and to provide helpdesk support. There is a need for a trainer/support person in each program to guide employees and provide training that will make them more efficient in their job tasks. In addition to delivering end user training the trainer will also create training materials that can be uploaded and tracked through the TRAIN learning management system. The trainer will become a subject matter expert in the program area they support and will be expected to serve on the helpdesk to provide support end users.

Job duties consist of but not limited to:

Determine skill gaps and training needs in consultation with district regional and OIM staff

Create and curate training materials.

Deliver trainings and offer followup support for ongoing learning

Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies content and delivery that best fits the needs of the users.

Demonstrate servantleadership through collaborative strategic and tactical planning to achieveholistic goals.

Create and curate training materials.

Provide helpdesk support.

Coach staff through troubleshooting computer hardware and software issues.

Using deep program subject matter expertise advise staff regarding program workflow best practices.

Travel to deliver onsite training as deemed necessary. Deliver online webbased training on both a scheduled and asneeded basis.

Provide office hours for impromptu training requests.

Preferred Basic Qualification

Bachelor s degree in Education Management Information Systems Communications Business or related field. Work experience in lieu of education can be accepted at hiring manager s discretion

Knowledge and experience working with a local health department or Viriginia Department of Health.

Knowledge of Ryan White HIV program.

Experience using Provide Enterprise System is highly desired for this position.

Required Basic Qualifications.

Bachelor s degree in Education Management Information Systems Communications Business or related field. Work experience in lieu of education can be accepted at hiring manager s discretion.

Knowledge of adult learning and instructional design.

General working knowledge of MS 365 applications including Word PowerPoint Excel Outlook Forms SharePoint Teams and more. Experience leading building oftraining materials such as videos presentations or job aids.

Experience trouble shooting hardware and software handson or from a helpdesk.

4 Years of related professional experience.

3 years of experience advising and influencing internal stakeholders (leadership technical trainers.)

Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.

Works collaboratively. Seeks out the experience with others the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.

Must be a selfstarter and a team player with a positive attitude.

Ability to coach and influence internal keystakeholders.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceBachelor s degree in Education Management Information Systems Communications Business or related field. Required4YearsKnowledge of adult learning and instructional design Required3YearsKnowledge of adult learning and instructional design General working knowledge of MS 365 applications including Word PowerPoint Excel Outlook Required3YearsExperience leading building training materials such as videos presentations or job aids Required3YearsExperience troubleshooting hardware and software handson or from a help desk Required3Years3 Years of related professional experience Required3Years3 years of experience advising and influencing internal stakeholders (leadership technical trainers etc.) Required3YearsMust be a selfstarter and a team player with a positive attitude.Required3YearsWorks collaboratively. Seeks out the experience of others with the aim for better results. Open minded regardless of where ideas originate. Required3YearsKnowledge and experience working with a local health department or Viriginia Department of Health.Highly desired2YearsKnowledge of Ryan White HIV program.Highly desired2YearsCertified Data Management Professional (CDMP) Associate or Above Highly desired2YearsED Tech Certification Other Teaching Certifications that May be applicable. Highly desired2YearsExcellent written and verbal communication skills Highly desired2YearsExcellent attention to detail. Highly desired2YearsExcellent project management skills and ability to manage multiple priorities.Highly desired3YearsAbility to coach and influence internal key stakeholders.Required3YearsTravel to deliver onsite training as deemed necessary. Required3Years
Questions
No.QuestionQuestion1Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignmentQuestion2Please list candidates email address.Question3In what city and state does your candidate PERMANENTLY reside Question4Is candidate willing and able to pick up laptop in Richmond VA at beginning of assignment This is REQUIRED NO exceptions. Question5Is candidate willing and able to work onsite at VDH in Richmond VA up to 3 days each week This is REQUIRED NO exceptions. Question6How soon after an offer can your candidate start