FieldDesktop Support

Job Title: Field/Desktop Support TechsHelpdesk/ White Glove Support / Tech Support (Remote Desktop Support)
Location: Lake Success NY
ASAP start once criminal & education checks clear


Job Summary:

Provide support for users of computers and software systems.
Provide handson or remote assistance in computer setups upgrades software operation and maintenance.
Provide general training for relevant applications and hardware
Responds to client inquiries
Provides technical support to users
Troubleshoots hardware and software issues
Provides instructions or directly sets up desktop hardware
Assists with installation of computer software and operating system updates
Records logs of rendered support

Qualifications:

Bachelors degree in Computer Science or similar field
Prior experience in desktop support or related field
Indepth knowledge of desktop hardware and software systems
Proficient in computer operating systems such as Mac Linux and Windows