Position Title Technical Writer Master
Location: Washington DC
Project End Date: 09/30/2024 (With Possible extension to next fiscal year).
Short Description:
The Technical Writer will prepare and/or maintain documentation pertaining to infrastructure systems and procedures systems operation and user documentation.
Complete Description:
The role of a Technical Writer involves creating clear concise and accurate documentation that communicates complex technical information effectively to various stakeholders. The Technical Writer will collaborate with subject matter experts to develop and enhance documentation related to processes and procedures. The role will both compose new documentation and edit the work of others ensuring high standards for readability grammar and content. The key to success in this role is the ability to synthesize complex instructions into easytofollow guidebooks instructions and general communications. The person in this position should be an expert in communications.
Responsibilities
The objective is to have clear concise and accurate documentation in ensuring smooth project execution and knowledge transfer. Writing standard operating procedures (SOPs) for all relevant processes for all technical workstreams. Reviewing existing documentation and identifying gaps or areas for improvement. Collaborate with subject matter experts (SMEs) developers engineers business practitioners and other stakeholders to gather necessary information. Formatting and organizing SOPs according to organizational standards. Ensuring clarity accuracy and consistency across all SOPs. Maintenance of the document repository and ongoing updates to documents and artifacts. Organization of technical content in a logical and coherent manner for easy accessibility and understanding by stakeholders; managing ongoing updates to document styles formats or information based on feedback on stakeholder usability Compliance checks to ensure adherence to standards and accuracy of the information. Define procedures for handling changes to SOPs and other technical documentation. Writes a variety of standard operating procedures technical job aids brochures and/or manuals for documentation for a wide range of uses including but not limited to: Procedure documentation for frontline staff which incorporates systems and policy considerations steps and decisions Procedure documentation for consumption by a Large Language Model which would provide users with quick access to relevant procedures in specific situations Procedure documentation for consumption of IT teams to assist in functional design that meets business process needs Coordinates the display of graphics and the production of the document. Uses principles of usercentered design and usercentered testing to ensure standard operating procedures are understandable usable and helpful Ensures content is of high quality and conforms to standards. Maintenance of documentation to ensure it stays up to date when policy systems or rules change. Writes a variety of technical articles reports brochures and/or manuals for documentation for a wide range of uses. Coordinates the display of graphics and the production of the document. Ensures content is of high quality and conforms to standards. Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)
Skill | Required / Desired | Amount of Experience | Years Used | Short Brief Description | Project |
16 yrs. writing a variety of technical instruction manuals and howto guides | Required | 16 years | | | |
16 yrs. writing design specs for complex systems | Required | 16 years | | | |
16 yrs. expertise and support of MS Office and Visio | Required | 16 years | | | |
Bachelors degree in IT or related field or equivalent experience | Required | | | | |