Hotline Operator
Hotline Operator
Posted on :
10-07-2024
Employer Active
1 Vacancy
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Job Description
- We are currently looking to hire a Hotline Operator
- Respond promptly to customer inquiries and feedback via telephone social media and application platforms
Provide accurate information about company products and services - Resolve customer issues and concerns efficiently without necessitating physical visits to the service center
Active listening skills. - Ability to learn quickly and adapt to new situations.
- Strong verbal and written communication skills.
- Patience and a nonjudgmental attitude.
- Effective problemsolving abilities.
- Confidence in handling customer interactions.
- Team collaboration skills.
- Commitment to continuous learning and improvement.
Requirements
- OND/HND/Bachelors degree in any field.
- Minimum of two years of relevant experience in customer service or related roles.
- Proficiency in English with excellent communication skills.
- Competence in data entry and management.
- Strong interpersonal skills and ability to interact effectively with customers and colleagues.
Interested and qualified candidates should submit their CVs to with "Hotline Operator" as the subject line.
Employment Type
Full Time
Key Skills
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