Communication Officer for a period of 12 Months 220 days
Posted on :
09-07-2024
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1 Vacancy
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Job Description
Cloudstreet Consulting is seeking an experienced Communication Officer for their Government Client the NTG. The Communication Officer will be responsible for delivering the CCSRP Program change communication plan and coordinating program stakeholder engagement events. This role involves developing communication materials tailored for a range of stakeholder audiences and delivery methods (e.g. intranet video presentations online newsletters and fact sheets) to ensure a positive change experience for stakeholders and end users of NT Health s new integrated electronic record system named Acacia.
The Communication Officer will be a member of the CCSRP Business Readiness and Transition Stream and will report to the CCSRP Change Communication and Training Manager.
Deliverables:
- Coordinate information gathering to ensure communication content is accurate current and relevant for stakeholder audiences.
- Develop in collaboration with the subject matter expert change communication messages and collateral for the Programs communication channels (online presentations FAQs newsletters posters and quick reference guides).
- Preparation of issue management and system update communications.
- Review update and maintain the CCSRP Communication schedule and manage the internal review and approval process.
- Contribute and participate in the design and delivery of communications to support people through transition services and post go live people support services.
- Coach and provide hands on support to Program team members in the areas of stakeholder engagement and dealing with change resistance.
- Provide timely accurate feedback and mitigation advice on risks and barriers that may affect the change process.
- Maintain currency of Program Engagement and Communication tracking Q&A and reporting registers.
Location of work: Darwin
Clearance Requirements (identify required):
- National Police Clearance: Required
- Working with Children (OCHRE): Required
Requirements
Essential Skills and Experience:
- Minimum of 3 years communication handson experience on fast paced projects across geographically dispersed service locations.
- High level design and development skills using the following tools: intrant sites Microsoft 365 Office Suite SharePoint and or Adobe Pro and Illustrator and other IT tools.
- Proven ability to develop and deliver high quality communication materials for a range of stakeholder audiences and channels.
- Experience with stakeholder engagement methodologies and forming collaborative working relationships to ensure change communications are understood and managed to achieve desired benefits.
- Knowledge and experience in dealing with change resistance and coaching leaders to deliver engaging communications.
- Proven ability to manage the communication schedule tracking registers analysis and reporting on communication effectiveness.
Desirable Skills and Experience:
- Communication work experience in either Government or Health sector.
- Experience in applying the Prosci ADKAR model to inform change communications.
- Experience working on fast paced projects.
- Qualifications in Journalism or Communications.
Personal Qualities required of Candidate(s):
- High level social and written skills with ability to effectively communicate with team members and stakeholders.
- Ability to work in a large team environment with members of diverse cultures and backgrounds.
- Selfstarter with high personal drive and a positive attitude.
- Disciplined and accountable for supporting and maintaining work products.
- Behaves in a respectful and professional manner maintaining high integrity and transparency when delivering work.
- Excellent problem solver and critical thinker.
- Promotes teamwork and collaboration by engaging stakeholders and team members.
- Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty Professional Respectful Accountable and Innovative.
Benefits
With a decadelong presence in Darwin Northern Territory Cloudstreet Consulting takes great pride in our commitment to valuing both our staff and clients as individuals with unique needs aspirations and talents. This approach has fostered a collaborative atmosphere that cultivates unwavering loyalty from both our clientele and our team members. We prioritize integrity equity and loyalty in our interactions with staff ensuring they have ample opportunities to leverage and enhance their skills thereby advancing their careers within the IT industry.
Benefits Include:
- Negotiable salary commensurate with experience
- High likelihood of contract extensions
- Salary sacrifice options available
- Relocation assistance provided
- Advanced payment options
- Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.
Employment Type
Full Time
Key Skills
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