IT Provisioning Assist customers

Our client is looking for a IT Support Technician

Title : IT Support Technician
Location : Minneapolis MN
Type : Contract Onsite

Expected duties include:
Image and stage desktop and laptop equipment using various tools and
technologies to a base customer preprovisioning state.
Assist customers with scheduled deployment services as part of
project coordination.
Pull appropriate equipment from stock package equipment label for
shipping and coordinate with Central Services on delivery of
equipment when appropriate.
Assist with staging equipment for reuse by setting back to factory
defaults for future provisioning.
Assist with staging packaging and distribution of employee
computing equipment.
Assist in proper disposal and preparation of IT assets for reuse or
disposal.
Maintain appropriate levels of instock inventory for future use by
implementing a FIFO (First in First Out) approach.
Receiving and tagging of equipment.
Auditing and inventory of ITAM assets.
Entering asset information into asset tracking software system.

One of the following:
Twoyear college/vocational/technical degree in a technology field or approved information technology certificate; or completion of five college/vocational/technical information technology courses;
or 2 (two) years of information technology experience.

MUST HAVE:
1. Technically savvy with a demonstrated ability to resolve computing problems.
2. Knowledge of Windows desktop Operating Systems
3. Proven Customer Service Experience
4. Ability to multitask and pivot based on workload.
5. Quickly analyze and diagnosis hardware software application and network problems in a desktop environment
6. Ability to follow Standard Operating Procedures and articulate when a problem occurs with those procedures.
7. Ability to assisted lift to 50 lbs. 8. Ability to work with hand tools whether manual or powered.

NICE TO HAVE:
1. CompTIA A Certification
2. ITIL Foundations Certification

Feel free to reach Anita at

WINDOWS , OPERATING SYSTEMS , PROVISIONING