Supports and administers ( enterprise applications ( ERP ), Custom solutions &websites) including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.
Provides daily and proactive monitoring, maintenance, and regular updates to enterprise applications.
Tests, troubleshoots, corrects, and resolves application incidents.
Works with technical staff, Businesses, vendors, and contractors to resolve Incidents and to provide application and end-user support.
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