Doorman
Doorman
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Job Description
Bombay is a curated collection of online and physical entertainment brands and upscale hospitality venues that are meticulously designed to elevate every aspect of the guest experience without a break in style service and satisfaction. With an exclusive soontobeopen inviteonly members Club a boutique Hotel a selection of restaurants bars a spa and a bakery all in the heart of Tallinn Bombay is dedicated to transforming the landscape of luxury VIP experiences.
With a mobilefirst customerfocused approach and fun and exhilarating gameplay Bombay is crafted with one goal in mind: to redefine the future of luxury experiences in hospitality and entertainment. This means were all about building relationships for the longterm and creating personalised exceptional experiences worthy of a story. We are always open to people who share this vision are happy to disrupt the status quo and committed to realising this potential
Purpose of the role:
The Casino Doorman is responsible for providing exceptional customer service and security for the casino guests and staff at the entrance of the casino. This role involves welcoming guests ensuring the safety and security of the premises and maintaining a professional and friendly atmosphere.
Your responsibilities will be:
- Greeting and welcoming guests professionally and courteously when they arrive and leave.
- Providing information about the casinos services promotions and events.
- Working together with the Casino management and Surveillance team in order to ensure guest and staff safety in the Club premises.
- Enforcing the casinos dress code and other entry policies.
- Handling difficult situations with tact and professionalism including denying entry to underage or visibly intoxicated individuals.
- Engaging with guests in a friendly and courteous manner. Resolving minor guest complaints or issues and escalateing more serious concerns to the appropriate manager.
- Coordinating with security and other staff to manage the flow of guests.
- Responding promptly and appropriately to emergencies including medical incidents fire alarms and evacuations.
Why join Bombay
- We offer a competitive salary: 1380 euros per hour night fee.
- We celebrate together. In addition to annual holiday you will be getting a birthday day off and paid vacation days to celebrate personal life achievements e.g. childs first school day marriage etc.
- You will have access to Salu Digital Healthcare Platform anda chance to focus on your wellbeing via a monthly sports compensation with Stebby.
- Paid sickleave from the 2nd day.
- A Generous learning & development package.
- Opportunity to invest in the Groups own venture fund Yolo Investments.
- A comfortable working environment in the heart of the city with plenty of fruits snacks and drinks.
- Plenty of networking opportunities and events with colleagues.
What we expect from you
- Working experience in the security field is not required but is an advantage. Previous experience in customer service or a similar role is preferred.
- Basic knowledge of security procedures and protocols.
- Basic computer skills and accuracy while performing administrative duties.
- Strong communication and interpersonal skills.
- Conversationallevel English & Estonian are essential. Any other language is a plus.
- Ability to stand for extended periods and work in a fastpaced environment.
- Flexibility when it comes to shift/working hours.
- Drivers license.
This is your chance to be part of something unique a world of exclusiveness tailored solutions and exceptional quality. Join us and help us craft unique experiences in hospitality and entertainment.
Employment Type
Full Time
