Head of Member Services Communication
Posted on :
05-07-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The French Chamber of Commerce in Singapore is seeking a dynamic professional to join our team as the Head of Member Services & Communication.
The Head of Member Services & Communication reports to the French Chamber Executive Director and leads a team of 8 people.
As the Head of Member Services & Communication you will be responsible for overseeing the membership events organization sponsoring communication and advertising leading a team of dedicated key account managers a membership manager and the communication/digital team.
Key Responsibilities:
1. Event management:
- Ensure the successful organization and implementation of over 200 events and projects annually (Gala dinner Asia Startup Summit Conferences/Round Tables Workshops Networking events Large social events Business Lunch So Chic French Guide ) running across 18 different industries.
- Establish a yearly roadmap for all committees and large events.
- Secure event sponsorships to meet revenue targets.
- Develop and maintain relationships with sponsors ensuring mutual benefits and longterm collaboration.
- Promote the French Chamber activities to members.
- Participate actively in events and communicate with members.
2. Membership
- Manage the team in charge of recruiting and servicing member companies.
- Manage and supervise the renewal and retention rate of memberships.
- Achieve membership revenue and boost Committees Sponsoring
- Membership portfolio analysis and management:
- Determine criteria to segment the portfolio and characterize groups of members with specific features/needs
- Propose services and events adapted to the expectations of the various groups in collaboration with the KAM
- Supervise privilege cards and member offers (loyalty program for members)
3. Communication & Advertising:
- Lead the communication and design team to ensure adherence to consistent brand guidelines.
- Increase digital presence on social media.
- Manage external communication in collaboration with the team including the editorial magazine FOCUS the weekly newsletter LinkedIn So Chic and other collaborative platforms.
- Advertising revenues: develop advertising revenues online and offline in collaboration with the Team.
- Analyse communication metrics to measure the effectiveness of campaigns
4. Stakeholder engagement:
- Collaborate closely with local and international stakeholders and partners to enhance the Chambers value proposition. (Ex French Embassy French Tech local agencies etc )
Requirements
- Strong leadership and team management skills with the ability to inspire and drive performance.
- Demonstrated success in revenue generation and operational improvements.
- Excellent communication and interpersonal skills with the ability to engage and influence stakeholders at all levels.
- Knowledge of the Singapore and Southeast Asian business landscape.
Strong leadership and team management skills with the ability to inspire and drive performance. Demonstrated success in revenue generation and operational improvements. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Knowledge of the Singapore and Southeast Asian business landscape.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
